★ SMALL AUSTRALIAN TEAM · BUSINESS HOURS

Get help with Asteris Affiliates

We're a small team. We respond within 1 business day during AU business hours (Sydney/Melbourne time). For self-serve, start with the docs.

1. Documentation

Step-by-step guides covering install, setup, every feature.

Open the docs →

2. Email support

For account questions, bugs, or anything not covered in docs.

support@asterisaffiliates.com →

3. Migration help

Pro + Agency tiers get hands-on migration assistance.

Contact us →

Response times

  • Starter: 1–2 business days, AU hours
  • Pro: Priority queue, same business day where possible
  • Agency: Same business day + dedicated Slack channel

We're not 24/7. We're not a chatbot. We're a small team that reads every email and responds personally.