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Suspension + reinstatement

Suspension blocks new referrals from being credited but preserves all historical commissions and payouts.

Suspend an affiliate

Affiliates → All affiliates → tick → Bulk actions → Suspend.

Or from a single affiliate detail page: Actions → Suspend.

What happens when suspended

  • Their referral URL stops crediting new clicks
  • Existing commissions remain in their balance
  • They lose access to the affiliate portal (configurable — see Settings)
  • They receive an optional notification email
  • An audit log entry is created

Reinstate

Same flow with Bulk actions → Reinstate (or Actions → Reinstate on detail page). New referrals start crediting again. Their existing history is unchanged.

When to suspend vs reject

  • Suspend — existing affiliate who broke terms (spam, self-referral, prohibited content). You may reinstate.
  • Reject — new signup you don’t want to approve. They never become active.
  • Delete — permanent removal. Affiliates with commission history can’t be deleted; suspend them instead.

Audit log

Every suspension and reinstatement is logged with:

  • Admin user who triggered
  • Timestamp
  • Optional reason (free text field)
  • IP address

View at Affiliates → Audit log.