Skip to content

Default commission rates

The default commission rate applies to every referred order unless overridden by a per-product rate, a per-affiliate rate, or a special campaign.

Set the default

Affiliates → Settings → Commissions → Default rate.

Two formats:

  • Percentage (e.g. 10% of order subtotal)
  • Flat amount (e.g. $5 per order, regardless of order value)

Most stores use percentage. Flat amounts make sense for low-AOV products where percentage feels insignificant.

What’s included in “subtotal”

By default, commission is calculated on order subtotal excluding:

  • Shipping
  • Tax
  • Discounts (applied before commission)

Toggle each at Settings → Commissions → Calculation basis:

  • Include shipping (default: no)
  • Include tax (default: no)
  • Apply commission to pre-discount subtotal (default: no)

When commissions become “approved”

Default: when the order moves to completed status. Configurable at Settings → Commissions → Approve commissions when:

  • Order is processing (faster — pay before refund window ends)
  • Order is completed (default — safer)
  • After N days from order completion (e.g. 30 days — buffer for refunds)

Pending vs approved vs paid

  • Pending — order hasn’t yet hit your approval trigger
  • Approved — eligible for payout
  • Paid — included in a completed payout

Industry baselines

  • Digital products — 10–30%
  • Physical products with margin — 5–15%
  • High-margin services / subscriptions — 20–50% first-month, lower trailing
  • B2B / high-AOV — 5–10%